Stock Photo disclosures: Slight variations may happen as these are produced in large quantities in different batches from vendors. Our restocks and even items on hand may differ based on quantity. It will not significantly differ but may be of certain pattern flows in designs. Pls, refrain from ordering If you are specific on details as such as there are no guarantees it will all have specific details on designs.

STORE POLICY:

Please note any orders placed within 24-72 hours of each other, despite being invoiced separately, will be considered ONE order. We will combine them as we see fit and ship them together. Failure to pay invoices (it may be more than 1) for them in its entirety will forfeit any monies paid towards the orders and we reserve the right to relist. Please respect our time. No exceptions.

PREORDERS: No cancellation or returns at all. We pay for these items to arrive, regardless of how long it gets to me. By placing a PREORDER, you are accepting the delay time associated with preorders. Please allow 4-7 weeks at minimum for preorders to get to us. We ask for shipping time frames (we disclose on FAQ sheet) to apply for US to package and ship out. We do not cancel any preorders as vendors won't refund us either. Please do not purchase if you are in a hurry to receive products and/or not sure about them. Please Only Purchase if you are certain of sizing as well. We kindly ask you to respect our store policy and only order if you are willing to wait. No exceptions. Thank you.

Clearance Items: these are sold as is. They are clearance items. Some may have minor scuffs and small discrepancies, but nothing that you can't utilize is fully functional. You are purchasing items from a clearance live, so items will be sold "AS IS". If you are wanting perfect, pristine condition, we recommend you ONLY purchase items at full price. Clearance items have been in our shop for some time and no longer qualify for return to vendors for any discrepancies. We do not sell damaged/defective items during clearance sales. We disclose if damaged/defective and do not list it as "clearance".

SEZZLE & PAYMENT PLANS: Please note we do offer these options to be at your convenience. If not using SEZZLE and utilizing our in-store offer a deposit of 30% needs to be made upfront and then we can work on a payment plan. We do make exceptions for certain circumstances and will allow payments to be split into 4 with us. Any payment plan made through us-- not sezzle will not be shipped unless paid in full. We offer 30 and 45-day payment plans. DEPOSITS ARE NON REFUNDABLE and you will lose your deposit if you do not pay your invoices in full promptly. If you do not pay them in time, we reserve the right to relist items and you will forfeit your deposit. NO EXCEPTIONS.

Store Credit given through promotions/raffles, coupons & VBB bucks: These can not be applied to "Sale" items or "Promotions". You must choose either one. If you choose to use store credit; we will invoice you for what the normal price is for. If availing of the promotion, you must pay the invoice without "coupons" or "credits". Credits must be used within 30 days of issue; otherwise, we will not honor them.

Return process:

Returns-- 10% restocking fee. No Exceptions.

If items are not in stock; we refund you 100%

All returns will receive store credit as we do not offer refunds. Returns are on a case-by-case basis. We restock weekly and work from home, allowing returns for other reasons than sizing will cause an overage in our inventory which we try to keep at a managable size. (Refunds may be subject to merchant fees; this I do get to receive. if they pull it I can't return it. If they don't, I can return in full)

Approved Returns are accepted within 5 days of delivery. If you do not meet this time frame, we will not approve your return request. We will use the delivery date from the USPS tracking link provided at the time of shipment. If you need to return an item, please note, that return shipping fees are the responsibility of the customer. We only offer store credit. No exceptions.

All items must be returned to us in the condition they were received. Items must be returned unworn, unwashed, and odor-free. If approved, Shoes must be returned in their original packaging. Please pack the shoebox inside another box as the original shoe must be returned undamaged. We do not do any refunds. Any fees paid for credit transactions does not get returned to us, so we offer store credit instead. If you'd like a refund to card, it will deduct merchant fees.

We reserve the right to refuse a return if the above mentioned conditions are not met.

The following items are final sale and cannot be returned:

Sale items
Electronics
Items purchased with a discount/promotional code/store credit
Jewelry
Swimwear
Hats
Handbags/designer products
Sunglasses
Hair Accessories
Bodysuits
Bralettes/ Intimates/ Lingerie
Holiday Apparel
Home goods
Body creams, lotions and sprays
Footwear

If you send back any of the above-mentioned items, you will not receive a return credit. Return of your products will be at the expense of the customer.

ALL RETURNS MUST BE PROCESSED AS FOLLOWS

Mail your return to: "ATTN: RETURN at 4010 Harvest Circle Rockledge FL 32955"
Once you have mailed your return, you will need to fill out our return order form, with all of the requested information. We check every tracking number before we give store credit, to make sure the package is on its way.
Please allow 5 business days for us to process your return as we batch process all returns on a (1x) weekly basis. When your return is complete, we will email you a confirmation that store credit has been issued. Store credit is always issued to your comment sold account.

Please understand that if you do not follow the return process as set forth by VaehBella Boutique, then we cannot issue store credit and you will be banned.

Lost or Stolen Packages

VaehBella is not responsible for lost or stolen packages. Once your tracking notification has been sent (please verify your address) and the package has been picked up from our store, all issues with shipping fall on the carrier. The carrier will generally determine if your order can be left in a safe/secure place at your delivery address. If you believe your package may have been lost or stolen, please contact your local USPS to resolve the problem, or visit this web address for more ways to fix this issue: https://www.usps.com/help/missing-mail.htm

Damaged Goods

VaehBella Boutique inspects all inventory before loading on our Website and then inspects one last time before shipping them to their new homes. However, we recognize there may be circumstances we may have missed. Upon receiving your package, please check that it is free of damage! If it is, please email a picture of the damage to vaehbella21@gmail.com In the subject line of your email, please put "Damaged." We will review the damage and if approved, a store credit will be issued. PLEASE DO NOT OPEN PACKAGES WITH SCISSORS OR SHARP OBJECTS THAT MAY PUNCTURE OR DAMAGE PRODUCTS INSIDE. Circumstances as such will not be approved.

After the damage is reviewed, we will email you a prepaid return label and information regarding store credit. Once you've received the label, please send back the damaged item within 7 days.

As a small business, we cannot offer refunds or credit after an item has been worn or washed. After the item has been worn VaehBella is not liable for any damage that occurs.

Any insurance bought for items through us for Package insurance is NON-REFUNDABLE. This is paid out to USPS at the time we create your shipping label. The VALUE of your items will be refunded or replaced.

For additional questions about returns or questions referring to your order, please email customerservice@vaehbella.com

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